General Terms And Conditions Of Business

Scope

These General Terms and Conditions (GTC) apply to all deliveries from Vecork (hereinafter “Vecork”) to consumers. A consumer within the meaning of these General Terms and Conditions is any natural person who concludes a legal transaction for a purpose that cannot predominantly be attributed to either their commercial or independent professional activity.

Contractual Partner

The purchase contract is concluded with Vecork, Am Hoheneck 9, 83646 Wackersberg.

Conclusion Of Contract

The presentation of the products in our online shop does not constitute a legally binding offer, but rather merely an invitation to place an order. By clicking on the “Buy” button, you are placing a binding order for the goods listed on the order page. Your purchase contract is concluded when we accept your order by sending an order confirmation via email within 2 working days of receiving your order.

Right Of Withdrawal

As a consumer, you have the right to cancel this contract within fourteen days without giving reasons. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods.

In order to exercise your right of withdrawal, you must inform us, Vecork, Am Hoheneck 9, 83646 Wackersberg, team@vecork.de, by means of a clear statement (e.g. a letter sent by post or an email) about your decision to withdraw from this contract , inform. We will send you confirmation of receipt of your revocation within 2 working days (e.g. by email).

In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires.

Consequences Of Revocation

If you cancel this contract, we will refund to you all payments received from you, including delivery costs (except for additional costs resulting from you choosing a method of delivery other than the cheapest standard delivery offered by us to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same payment method that you used for the original transaction, unless expressly agreed otherwise. In no case will you be charged any fees for this repayment. We can refuse the refund until we have received the goods back.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of your cancellation of this contract. The deadline is met if you send the goods before the fourteen day period has expired.

Return address: Vecork, Am Hoheneck 9, 83646 Wackersberg.

You bear the direct costs of returning the goods.

You are only liable for any loss in value of the goods if this loss in value is due to handling other than what is necessary to establish the nature, characteristics and functionality of the goods or if they are damaged.

Prices And Shipping Costs

The prices stated on the product pages include statutory VAT and other price components. In addition to the stated prices, shipping costs may apply depending on the item and destination country. These will be clearly communicated to you on the product pages, in the shopping cart system and on the order page.

Delivery

Depending on the product, delivery is carried out by DHL, DPD or GLS. The delivery time within Germany is up to 3 days. Within the European Union and Switzerland the delivery time is 3 to 8 days. Shipping costs vary depending on the product and country and are displayed in the shopping cart.

Payment

Payment is made using the payment methods offered in our online shop. If you choose the payment method bank transfer, we will give you our bank details in the order confirmation and deliver the goods after receipt of payment.

Retention Of Title

The goods remain our property until full payment has been made.

Dispute Resolution

The EU Commission has created an internet platform for online dispute resolution. This platform serves as a contact point for the out-of-court settlement of disputes arising from online purchase contracts. Further information can be found at: [http://ec.europa.eu/consumers/odr](http://ec.europa.eu/consumers/odr). We are neither willing nor obliged to participate in a dispute resolution procedure before a consumer arbitration board.

Free Shipping

We offer free delivery within Germany.

First Class Service

At Vecork, quality and customer service come first. If you have any questions or concerns, we are available to help you at any time.