Cancellation And Return

Right of withdrawal at Vecork

As a consumer, you have the right to cancel this contract within fourteen days without giving reasons. A consumer is any natural person who places the order for a purpose that is not part of their commercial or independent professional activity.

Cancellation period

The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods.

Exercising the right of withdrawal

To exercise your right of withdrawal, you must contact us, Vecork, Vilniusstr. 6, 80992 Munich, team@vecork.de, by means of a clear statement (e.g. by post or email) about your decision to revoke this contract. After receiving your cancellation notice, we will send you confirmation of receipt of the cancellation within 2 working days.

To meet the cancellation deadline, it is sufficient that you send the notification of your exercise of the right of cancellation before the deadline expires.

Consequences Of Revocation

If you cancel this contract, we will refund you any payments we have received from you, including delivery costs (other than any additional costs arising from you choosing a method of delivery other than the standard delivery offered by us), immediately and no later than fourteen days from the day on which we received notification of your revocation. We will use the same payment method for the repayment that you used for the original transaction, unless expressly agreed otherwise. You will not incur any costs for the repayment. However, we reserve the right to refuse reimbursement until we have received the goods back.

You are obliged to return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of your cancellation of the contract. The deadline is met if you send the goods before the fourteen-day period has expired.

Return Address

Vecork
Vilniusstr. 6
80992 Munich

Return shipping costs

You bear the direct costs of returning the goods.

Loss Of Value

You are only liable for any loss in value of the goods if this loss in value results from handling other than what was necessary to establish the nature, characteristics and functionality of the goods or if the goods are damaged.

- End Of Revocation -